Wont even work

So I have tried posting a review on this extremely disappointing app 3 times... And they keep erasing it but its because its a true honest review?? Anyways, I purchased this app about three weeks ago and it has never worked ONCE for me, I click on the app and it automatically cancels out of it and just goes to my home screen, like a glitch. So I thought it might be a glitch, but it has been three weeks and I still have not been able to access my app. Ridiculous, I want my money back, and Apple does not even have an email address that you could message for customer support on refunds and I think that is just so ridiculous and unfair, you cant charge us for an app that doesnt work?!?! DO NOT BUY THIS

VeronicaNicoleVandehey024 about KIMOJI, v4.1.0